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Gixtra Help

Practical guides for setting up your account, planning gigs, managing replies, understanding roles, and handling fees, expenses, calendars, and plan limits.

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New to Gixtra? Start with the account, first gig, and full workflow articles.

Reference

Plans and Feature Availability

Understand which features are available in each plan and what happens when you reach a plan limit.

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Reference

Roles and Permissions Explained

Understand what administrators, bookers, accountants, band members, subs, merchers, and technicians can see and do.

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Set Up Your Gixtra Account

Create your personal account, create or join a band, and use one account with multiple bands.

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Quickstart

Create Your First Gig

Create a useful gig with a date and location, then add details, files, people, and notifications.

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Workflow guide

From Gig Offer to Finished Gig: The Full Gixtra Workflow

See the whole gig flow, from first option to replies, updates, travel arrangements, show day, and expenses.

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Browse by topic

Choose the area that matches the task or problem you need to solve today.

Start here

For new users who want to get useful quickly.

Set Up Your Gixtra Account Create your personal account, create or join a band, and use one account with multiple bands. Create or join a band Start a new band in Gixtra or accept an invitation to an existing one. Create Your First Gig Create a useful gig with a date and location, then add details, files, people, and notifications. From Gig Offer to Finished Gig: The Full Gixtra Workflow See the whole gig flow, from first option to replies, updates, travel arrangements, show day, and expenses.

Gig planning

For bookers and band leaders who create, update, and manage gigs.

Create and edit a gig Add and update gig details without waiting until every detail is final. Gig fields explained Understand what belongs in the main gig fields, internal notes, files, schedule, hotel, and technical areas. Gig states explained: fix, very likely, opt, unlikely, off Use gig states to show how solid a booking is. Add band members, subs, merchers, technicians, and other participants to a gig Choose the people who should receive a gig offer and appear on the gig. Notify participants about gig changes Understand when Gixtra sends update emails after gig changes. Date Inquiries Ask people about several possible dates before creating a fixed gig or rehearsal. Gig Schedules and Schedule Templates Customize the important times for different types of gigs.

Members, roles, and permissions

For bookers, admins, accountants, band members, subs, merchers, and technicians.

Roles and Permissions Explained Understand what administrators, bookers, accountants, band members, subs, merchers, and technicians can see and do. Invite and Manage Band Members Invite people to a band, assign roles, resend invitations, remove members, and manage instruments or functions. Add or remove members from a gig Manage who is part of one specific gig without changing full band membership. Instruments and functions explained Use member profile functions to find the right people when planning a gig. Visibility and Privacy: Who Can See What? Understand gig, fee, expense, and internal-note visibility across roles.

Replies and availability

For everyone who receives or manages gig offers.

Reply to a Gig Offer Reply attend, not attend, or maybe when you receive a gig offer. Change your reply Update your availability after replying to a gig offer. Understand reply statuses Know what attend, not attend, maybe, and no reply mean for a gig offer. Remind people who have not replied Use reminders and offer expiry when a booker needs an answer. Automatic Offer Expiry Set a reply deadline so unanswered offers are automatically declined.

Calendars and notifications

For calendar sync, private calendar availability, and notification settings.

Calendar integration in Gixtra Understand the two calendar directions in Gixtra and when to use each one. Show your Gixtra gigs in your calendar Subscribe to your personal calendar feed so your own Gixtra gigs appear in your calendar app. Booker calendar: keep track of all gigs Use the booker calendar to see every gig in the band, even gigs you are not personally part of. Connect your private calendar to Gixtra Let Gixtra use busy and available information from an external calendar to warn bookers. Calendar integration: common questions Answers to common questions about calendar feeds, declined gigs, canceled gigs, and private calendar details. Notification settings for musicians Choose which email notifications help you keep up with gig offers, gig changes, maybe replies, and gig summaries. Notification settings for bookers Manage email notifications for first replies, changed replies, gig preparation, and reply changes. Notifications: common questions Answers to common questions about Gixtra notification emails. Travel expense notifications after a gig Notify musicians to add travel expenses after a past gig.

Money, fees, and expenses

For bookers, accountants, and musicians handling fees and travel expenses.

Fees explained Understand general fee information on a gig. Individual fees explained Use individual fees when different people should only see their own fee. Add travel expenses after a gig Add your own travel expenses after a past gig. Who can see fees and expenses? Understand visibility for fees, individual fees, own expenses, and everyone's expenses. Accountant role explained Use the accountant role for people who need expense and accounting visibility.

Plans and limits

A central article that can be updated when pricing or plan features change.

Plans and Feature Availability Understand which features are available in each plan and what happens when you reach a plan limit. Which features are available in each plan? A quick pointer to the central plan feature overview. What happens when you reach a plan limit? Understand why a plan may block adding another limited item.

Troubleshooting

Concrete failure states only.

I did not receive my invitation Find or resend a missing invitation email. I cannot see a gig Check why a gig is missing from your Gixtra account. A musician cannot see a gig Help a musician find a booking in Gixtra. A musician did not receive a notification Check notification settings and whether the musician was affected by the change. My calendar is missing a gig Check calendar feed availability, declined gigs, and sync timing. I cannot add another booker Understand plan limits for booker roles. I cannot see expenses Check whether you are looking for your own expenses or everyone else's expenses.