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FAQ

Notifications: common questions

Answers to common questions about Gixtra notification emails.

Where can I manage my notifications?

Open your profile menu by clicking your avatar icon, then go to Settings -> Notifications.

Can I turn off notification emails?

Yes. You can turn notification emails on or off in your notification settings.

Should I turn off new gig offer emails?

Usually, no. If you turn off new gig offer emails, you may miss new gig offers unless you check Gixtra manually.

Why did I get notified about a gig where I replied maybe?

Because maybe is not a final answer. Gixtra notifies you to update your reply once you know whether you can attend or not.

Why did I get an email when someone changed their reply?

If you are a booker, changed replies can affect your lineup. That is why Gixtra can notify you when someone changes an answer they already gave.

Why did I get a gig preparation email?

Bookers receive gig preparation emails two weeks before a gig by default. The notification helps you check whether the gig details are complete before the band prepares for the gig.

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